Kopi Sejuta Jiwa

Kopi Sejuta Jiwa is a mobile ordering experience built for fast-moving coffee operations. The product helps customers browse menus, place orders, and stay informed throughout the fulfillment process without unnecessary friction.

I contributed to the product by focusing on a reliable user journey, clear order visibility, and a polished mobile experience from onboarding to checkout.

Key Contributions

• Ordering Flow: Designed a streamlined purchase experience for faster menu selection, customization, and checkout.
• Loyalty Experience: Integrated engagement features that encourage repeat orders and strengthen customer retention.
• Order Transparency: Improved the overall experience with clearer order progress and better user confidence after payment.